With neetoChat, you can customize the chat widget on your website to match your brand's design. This includes customization of the widget color, logo, welcome message, and icon, among other things.
Yes, neetoChat allows you to add custom fields, such as dropdown menus, checkboxes, and text fields, to the pre-chat and post-chat forms. This allows you to collect more specific information from the user prior to the chat session, while post-chat custom fields allow you to collect feedback, display a custom message, etc.