Reimagining Headstrong Pro’s scheduling journey

Headstrong Counselling is a Community Interest Company and a mental health counselling         service provider in London. They provide remote therapy sessions to people experiencing mild to moderate         health challenges.

Before using NeetoCal into their operations, Headstrong Pro faced several challenges.         Managing the diverse schedules and preferences of over 70 counsellors was a daunting task, leading to         scheduling conflicts and inefficiencies. Coordinating different video conferencing platforms caused         communication breakdowns. Manual payment splitting added administrative burdens and compensation delays.         Without a system for recurring meetings, clients faced inconvenience in scheduling multiple sessions,         leading to potential loss of business.

Challenge

NeetoCal has many features that resolved Headstrong Pro's challenges. It helped counsellors         with flexible scheduling options, improved communication via streamlined video conferencing support, and         automated payment splitting for prompt compensation. Additionally, NeetoCal's recurring meeting feature         enhanced client convenience, fostering business growth and satisfaction.

Headstrong Pro has 70+ counsellors on its platform. Headstrong Pro uses NeetoCal to             allow their counsellors to have the flexibility of working as per their schedule. It means all the             counsellors are free to pick the schedule that works best for them. Some counsellors work on Mondays,             Thursdays, and Fridays, and some work only on Tuesdays. What time you work is also 100% controlled by them.

Flexible Scheduling

Some people prefer Zoom, and some prefer Google Meet. Headstrong Pro allows to pick the video               conferencing software of their choice. NeetoCal supports Zoom, Google Meet, and much more. It               means counselors don't need to leave the tool they are used to working with.

Customized  Video Conferencing

Headstrong Pro uses the payment splitting feature of NeetoCal. With this feature, the payment               made by the client is automatically split between Headstrong Pro(the company) and the counselors               (the service provider). It means no one needs to wait till the end of the month to tally the number               and then to make the payment. It reduces the hassle for Headstrong Pro, and the counselors are paid               when the therapy session ends.

Streamlined Payment Processing

With the recurring payment feature of NeetoCal, Headstrong has experienced an uptick in the number               of clients choosing to have more sessions. Clients have complete flexibility in how many more sessions               they want. The best part is that the client is not charged for all future meetings at the time of the               booking. The client's card is charged a few days before the actual meeting.

Enhancing Client Engagement

Solution

“Our mental health company has greatly benefited from the intuitive design and seamless         functionality of the NeetoCal scheduling platform, making appointment management hassle-free for both         therapists and clients. Particularly useful are the integrations which streamline our workflow and enhance         our ability to deliver effective, timely counselling services”

Testimonial

After using NeetoCal, Headstrong Pro experienced significant improvements in streamlining         their business operations. Integration with video conferencing tools improved communication, while         automated payment splitting eased administrative burdens, ensuring timely compensation. NeetoCal's         recurring meeting feature enhanced client flexibility, driving retention and business growth. NeetoCal         made Headstrong Pro's ways of doing things better, helping things run more smoothly and improving outcomes for clients.

Result

Say goodbye to scheduling headaches — ready to get started?

Integrates with Google Calendar and automatically syncing your meetings.

Google Calendar

Integrates with iCloud calendar and ensure your meetings sync across all your Apple devices.

iCloud Calendar

Sync with Outlook/Microsoft 365 calendar to manage your meetings and appointments in one place.

Outlook/Microsoft 365 Calendar

Create personalized URLs that reflect your brand or for easy sharing and recognition.

Customize meeting link

Customize your booking page with pre-designed themes, and by adding your logo and cover image.

Customize booking page

Gather client information in advance by adding custom questions to your meeting link.

Add custom questions

Set custom availability and choose specific times and days when you are available.

Custom availability

Personalize your booking links by using your own domain or subdomain.

Custom domain

Send meeting reminders to your clients to inform them beforehand.

Custom reminders

Configure the email the host and client receive when a meeting is booked.

Customize email notifications

Select preferred localized language for your booking page for better understanding.

Multiple language support

Embed a meeting link directly onto your website to streamline scheduling.

Embed booking page

Have your custom intro pages and display the list of scheduling links you want others to book from.

Custom Intro pages

Custom triggers and assign multiple actions to them.

Automation rules

Allow clients to book meetings using personalized meeting links.

Create meeting link

Let multiple people book the same time slot for classes, webinars, or team sessions.

Group meeting

Distribute meetings evenly among team members and share workload.

Round Robin meeting

Allow multiple hosts to join a meeting, show slots when all hosts are available.

Multi-host meeting

Let clients book the same weekly slot, with future times pre-booked.

Recurring meeting

Sell bundles of sessions upfront and offer clients more value with one-time purchases.

Packages

Set daily, weekly, and monthly meeting restrictions to manage your schedule.

Set meeting limit

Add gaps before and after meetings, allowing for preparation.

Buffer time

Set a minimum notice period for bookings, avoiding last-minute hassle.

Lead time

Automatically detect timezone and convert meeting time accordingly.

Automatic Timezone conversion

Customize the rules and permissions for canceling or rescheduling meetings.

Rescheduling and Cancellations

Block free email domains like Gmail or Yahoo and accept only business email.

Accept business email

Conduct online meetings directly from your scheduling page.

Conduct online meetings

Direct clients to the right meeting link based on their answers and availability.

Routing forms

Create contracts, request signatures, and track them with DocuSeal validation.

Contract setup

One time use scheduling link that expires after first booking

One-off scheduling links

API keys

Approve or reject the bookings before they are confirmed.

Require approvals

Label meetings where clients didn't show up.

Mark meetings as no-show

View and manage all your clients in one place in key details.

Contacts

Integrate with Zapier and automate workflows and connect with thousands of apps.

Zapier

Integrate with Slack and get instant meeting notifications and updates.

Slack

Integrates with Twilio to send SMS notifications and reminders for your meetings.

Twilio

Track your booking metrics by integrating with Google Analytics for data analysis.

Google Analytics

Sync with NeetoCRM to manage client relationships and appointments in one platform.

NeetoCRM

Use webhooks to automate real-time updates and data transfers to your preferred applications.

Webhooks

Collect payment when a meeting is scheduled by integrating with Stripe

Payment via Stripe

Collect payment when a meeting is scheduled by integrating with Razorpay

Payment via Razorpay

Create discount codes and offer special rates or promotions to your clients.

Add discount code

Automatically split payment between company and service provider.

Split payment

Configure the refund rules to automatically process a payment refund.

Set up automatic refunds

Support Apple pay in Stripe

Support Google pay in Stripe

Collect UPI payments manually by sharing your UPI QR code.

Accept manual UPI payments

Add taxes

Integrates with Zoom for scheduling and hosting virtual meetings.

Zoom

Integrates with Google meet for scheduling and hosting virtual meetings.

Google meet

Integrates with Microsoft Teams for scheduling and hosting virtual meetings.

Microsoft Teams

Integrates with Daily.co for scheduling and hosting virtual meetings.

Daily.co

Integrates with Jitsi for scheduling and hosting virtual meetings.

Jitsi

Integrates with Whereby for scheduling and hosting virtual meetings.

Whereby

NeetoCal Features

Say goodbye to scheduling headaches — ready to get started?

Checkout industry-specific use cases and see how NeetoCal helps you book appointments and expand your reach.

Exceptional scheduling for your use case.

Tailored scheduling solutions for every industry.

NeetoCal simplifies appointment management for therapists and clients, while integrated features               streamline our workflow and enhance counseling services.

NeetoCal in comparison has all their features and is free! I can't think of any reason to use               any other calendaring tool at this point.

Neat, simple and fairly priced! You've added round robin scheduling to the basic plan as well and it works smoothly.

What people say

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Focus on education while NeetoCal handles your scheduling needs, from classes, parent-teacher           meetings to extracurricular activities.

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Ready to simplify your school scheduling process?

Focus on creating memorable experiences while NeetoCal scheduling software, handles.

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Ready to simplify your tour booking process?

Focus on teaching students while NeetoCal schedule classes for you.

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Ready to simplify your class scheduling process?

Enable your clients to easily book and manage their yoga sessions online, anytime and from any device. Reduce back-and-forth           communication and keep your schedule organized with automated confirmations and reminders.

Yoga Scheduling Software.

Yoga scheduling software

Ready to simplify your yoga session scheduling process?

NeetoCal, a Calendly alternative, is a scheduling tool that saves time by       removing the hassle of finding who is available and when. Use NeetoCal to       book appointments, interviews, demos, therapy sessions, yoga classes, and more—no back-and-forth needed.

Calendly alternative.

Join the Neeto Community to suggest features, report bugs, ask questions, or explore how others use   Neeto products.

  Think of this community as your direct line to the people building Neeto and to fellow users using   Neeto tools to build stuff.

Join Neeto Community

With NeetoCal, set your availability, and share your booking link.         Clients can book meetings with you without constantly checking when you are available.

Set your availability and let your client book your slot.

Group meeting lets multiple people book the same time slot.         You set the limit, and once it's full, the slot closes automatically. Perfect for yoga classes, webinars, coaching classes, demos, workshops, training sessions or info sessions.

With the Packages feature, clients can buy multiple sessions in one shot instead of paying         each time. Ideal for coaching, fitness, therapy or music lessons         where clients book more than one session.

With NeetoCal, you can collect payments during booking and also automatically split them between the         service provider and the company. Not only this, you can set custom cancellation policies for full control         over refunds.

Collect payment before the meeting.

Therapy, guitar, yoga, dance and other classes are often scheduled on a recurring basis. NeetoCal         lets clients book recurring meetings and reserve slots weeks in advance.

Reserve your slots with Recurring meeting.

Send reminders, including links for rescheduling or cancellation, to minimize no-shows and reduce         the need for back-and-forth communication via phone or email.

Avoid no-shows with automated reminders.

With NeetoCal, you can add your logo, upload a cover image, or customize themes to give your clients         a consistent, professional brand experience.

Customize your booking page to match your brand.

NeetoCal simplifies appointment management for therapists and clients, while integrated features           streamline our workflow and enhance counseling services.

NeetoCal in comparison has all their features and is free! I can't think of any reason to use           any other calendaring tool at this point.

Quickly share meeting links, get notifications for new, cancelled and rescheduled meetings,       and view your upcoming schedule on the-go.

NeetoCal Mobile App

With NeetoCal mobile app, all the information you need for your meetings is right at your         fingertips. From participant details to meeting information, everything is neatly organized         in one place, so you can quickly check and prepare for any event.

View all event details at one place.

NeetoCal keeps you informed with timely push notifications for new meetings, cancellations,         or any rescheduling. You'll get alerts right on your phone, ensuring you never miss an important         meeting.

Avoid no-shows with push notifications.

Set your available time slots, block off busy hours, and make sure you're never double-booked,         all while on the go. Need to make changes? You can easily cancel or reschedule meetings directly         from the mobile app.

Manage availability with ease.

Quickly share meeting links, get notifications for new, cancelled and rescheduled meetings,     and view your upcoming schedule on the-go.

NeetoCal

Get Calendly's features not calendly's price.

NeetoCal simplifies meeting scheduling. Book appointments with ease, take control of your time, and manage your calendar more efficiently.

NeetoCal Videos

Accept Business Emails

Therapy Scheduling Software

Buffer time

Rescheduling and Cancellation

Availability Override

Tips for handling different schedule each week

NeetoCal Zapier Integration

Say goodbye to scheduling headaches —
ready to get started?

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